Lightspeed to Shopify migration services

A Lightspeed to Shopify migration takes 4 to 10 weeks depending on catalog size, number of locations, and whether registers move at the same time as the website. A single-location retailer with a clean catalog sits at the short end. We sequence web and POS cutovers separately so the store never stops trading. Book an assessment and we will return a fixed timeline for your setup.

Yes, with the right tooling. Shopify has no built-in order-history import, so history moves with tools like Matrixify rather than a native transfer. We export sales from Lightspeed, transform them, and import them against your migrated customers so lifetime value and reporting survive. Counts are validated against Lightspeed before sign-off, and the history arrives attached to the right people.

Gift cards yes, with work: Lightspeed exports codes and balances, and we re-issue them in Shopify so outstanding cards keep working. Store credit is the trap: it is not included in Lightspeed's standard customer export and has to be requested from Lightspeed directly. We place that request at the start of the project, because discovering it after the account is closed means those balances are gone.

Only if the export is done carefully, and this catches people. Lightspeed's own documentation warns that CSV exports can alter SKUs, dropping leading zeros and mangling long codes. We use the export format Lightspeed recommends for fidelity and validate SKUs against the source before anything imports, because a silently changed SKU breaks barcodes, feeds, and your 3PL at once.

Lightspeed offers a Shopify integration that syncs its POS with a Shopify online store, and for some retailers that is genuinely enough. It is still two systems to keep agreeing with each other. Migration is the right call when the sync itself has become the problem, or when you want one catalog, one inventory pool, and one customer record. We will tell you honestly which side of that line you are on.

For the outcome, no; for the export plan, yes. The two series export differently and their gift card and API access differ, with some data paths gated by Lightspeed plan. We identify your series in the audit and build the extraction plan around what your account can actually produce. You do not need to know your series before talking to us.

Yes. Lightspeed keeps running until the moment Shopify POS takes over, and the register switch happens between trading days, location by location for multi-store retailers. The website cutover is a DNS switch with the same protection. No trading day is lost on either channel, and Lightspeed stays available as a fallback until the new registers are proven.

No. Reviews cannot be migrated from Lightspeed to Shopify directly. If your reviews live in a third-party app, we migrate them through that app's own export into a Shopify review app. If they live in Lightspeed itself, we export what is available and re-import through a review platform. We audit where reviews actually live before promising anything.