shipping_automation
Shipping automation for stores that ship more than parcels
Live rates at checkout, LTL freight quoted on pallets, labels and paperwork generated, tracking pushed back to the customer. Built for catalogs where a flat rate either loses the margin or loses the sale.
- Live rates at checkoutincluded
- LTL freight quoting on palletized ordersincluded
- Rate shopping across carriersincluded
- Labels, BOLs, and customs paperworkincluded
+2 more deliverables below
symptoms
The problem
“Anything on a pallet gets a flat rate somebody guessed.”
Parcel rates work until an order needs freight. Then the checkout either quotes a number that costs you margin, or asks the customer to call, which is where the order quietly ends.
“Someone rekeys every shipment into the carrier portal.”
Orders land in the store, then a person retypes addresses, weights, and dimensions into a carrier site to book them. Every retype is a delay, and a typo that ships a pallet to the wrong province.
“The customer emails us to ask where the order is.”
Tracking exists in the carrier system and nowhere the customer can see it, so support answers by hand what the storefront should have shown automatically.
deliverables
What we automate
Rating, booking, paperwork, and tracking, wired into the store your customers already use.
Live rates at checkout
Real carrier rates returned during checkout for parcel and freight, so the price a customer sees is the price the shipment actually costs.
LTL freight quoting on palletized orders
Freight class, dimensions, and accessorials resolved automatically so oversized and multi-pallet orders quote themselves instead of routing to a phone call.
Rate shopping across carriers
The same shipment priced across the carriers you hold accounts with, so each order moves on whichever is right for that lane rather than whichever is the default.
Labels, BOLs, and customs paperwork
Documents generated with the shipment rather than typed after it, including the cross-border paperwork that holds freight at the line when it is wrong.
Tracking pushed back to the customer
Tracking flows from the carrier to the order, the customer, and your support desk, so nobody has to ask where a shipment is.
Rules for the awkward orders
Oversized, perishable, hazardous, residential delivery, and multi-warehouse routing handled as rules rather than as exceptions a human catches.
the_big_picture
Order to doorstep, without a human in the middle
Four steps a merchant currently does by hand, running on their own.
free_first_step
Class a pallet before you talk to anyone
The freight class calculator turns dimensions and weight into density and NMFC class on the current 13-subprovision scale. If someone on your team looks this up per order, that is exactly the manual step we automate.
carriers
Carriers we connect with
Parcel and LTL, national and regional. The regional freight lines are the ones that matter most, because they are where a generic shipping app stops and a distributor starts making phone calls.
Carrier names and logos are the property of their respective owners, shown to identify the services we connect.
the_wholesale_case
Freight is usually where a wholesale build gets real
Trade orders travel on pallets, and a B2B portal that cannot quote freight sends its best customers back to email. The portal and the freight behind it are the same project, run by the same team.
See the B2B wholesale service- Reduction in claims handling time
- 70%Reduction in claims handling time
- Reduction in wholesale admin time
- 80%Reduction in wholesale admin time
connected_systems
Systems we connect for this
proof
Shipping and Freight Automation case studies
90days, two scopesPet Nutrition Manufacturer
A centralized HubSpot help desk and a D2C organic foundation delivered as two scopes in 90 days.
Read the case study
7xconversion liftthe artisan BBQ brand
Moved off a headless Framer build onto native Shopify in 42 days, ahead of the Christmas season.
Read the case study
questions
Shipping and Freight Automation FAQs
What does Shopify shipping automation actually cover?
Four jobs that are usually manual: rating, where live carrier prices are returned at checkout instead of a flat rate somebody estimated; booking, where the shipment is created with the carrier from the order rather than retyped into a portal; paperwork, meaning labels, bills of lading, and customs documents generated with the shipment; and tracking, pushed back to the customer and your support desk automatically. Stores shipping only small parcels often need just the first. Stores shipping pallets need all four.
Can Shopify really quote LTL freight at checkout?
Yes, and this is the part most stores are told is impossible. Freight rating needs dimensions, freight class, and accessorials resolved before a carrier can price the move, which is why a catalog that has never captured that data quotes badly. The work is as much about the product data as the carrier connection. Once it is in place, a customer ordering four pallets sees a real number at checkout instead of a form asking them to call for a quote.
Which shipping platforms do you work with?
ShipStation, Intuitive Shipping, ShipTime, and ClickShip are the ones we work with most, and all of them expose APIs, so the choice is about fit rather than capability. Direct carrier connections are also on the table where a merchant has negotiated rates worth using. Which route suits you depends on your carrier mix, your volumes, and whether freight or parcel dominates, and that is a conversation before it is a build.
Do we have to change carriers to work with you?
No, and you should not want to. The rates you have negotiated are usually better than anything a generic app offers, so the goal is to use your accounts, not replace them. We connect the carriers you already ship with, and only suggest adding one where a lane you serve is genuinely underserved by your current mix.
What about cross-border shipments between Canada and the US?
Cross-border is where the paperwork stops being a formality. Commercial invoices, country of origin, tariff classification, and the accessorials that apply at the border all need to be right before the shipment moves, or freight sits at the line while somebody sorts it out. We handle those as part of the shipment rather than as a document someone fills in afterward.
Can this work alongside our ERP or WMS?
It usually has to. Shipping data is only useful if the order, the inventory location, and the shipment agree with each other, so the automation is built to sit alongside the systems that already hold that truth rather than becoming a fifth version of it. Where an ERP or warehouse system owns fulfillment, the shipping layer feeds it instead of competing with it.
next_step
Stop quoting freight by email
Tell us what you ship and where it goes. We will tell you which parts can be automated and which genuinely cannot.